Your Privacy Rights
At Eternoux International, we respect your privacy and are committed to protecting your personal information. This page explains your rights regarding the sale of personal information under the California Consumer Privacy Act (CCPA) and similar laws.
We Do Not Sell Your Personal Information
Eternoux International does not sell your personal information to third parties.
"Sale" under the CCPA means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating your personal information to another business or third party for monetary or other valuable consideration.
Categories of Personal Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, phone number, mailing address, IP address
- Commercial Information: Purchase history, product preferences, payment method details
- Internet Activity: Browsing history, search history, interaction with our website
- Geolocation Data: General location information derived from IP address
- Professional Information: Employment information if provided for business accounts
How We Use Your Information
We use your personal information for the following business purposes:
- Providing and improving our products and services
- Processing transactions and fulfilling orders
- Customer service and support
- Marketing and promotional communications (with your consent)
- Security and fraud prevention
- Legal compliance
Your Rights Under CCPA
If you are a California resident, you have the right to:
1. Know What Personal Information is Collected
You can request disclosure of the specific pieces of personal information we have collected about you.
2. Know How Your Information is Used
You can request information about:
- Categories of personal information collected
- Categories of sources from which information is collected
- Business or commercial purposes for collecting the information
- Categories of third parties with whom we share information
3. Request Deletion
You can request that we delete your personal information, subject to certain exceptions under the law.
4. Opt-Out of Sale
While we do not sell your personal information, you have the right to opt-out of any future sale.
5. Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights
To exercise your privacy rights, you can:
- Email: privacy@EternouxInternational.com
- Phone: 1-800-589-9764
- Online Form: Visit our Contact Us page
- Mail:
- Eternoux International Privacy Department
- Fort Worth, TX, USA
Verification Process
To protect your privacy, we will verify your identity before processing your request. We may:
- Ask you to provide information to match our records
- Request signed declarations under penalty of perjury
- Use third-party verification services
Authorized Agents
You may designate an authorized agent to make a request on your behalf. The agent must provide proof of authorization, and we may still require you to verify your identity directly.
Response Time
We will respond to verifiable consumer requests within 45 days. If we need more time, we will inform you of the reason and extension period.
Changes to This Notice
We may update this notice from time to time. The "Last Updated" date at the top indicates when this notice was last revised.
Contact Us
If you have any questions about this notice or our privacy practices, please contact us:
- Email: privacy@EternouxInternational.com
- Address: Fort Worth, TX, USA
- Phone: 1-800-589-9764